Ghanaian fintech, Kowri, known as the way to pay, has further demonstrated why it is the way to pay. The 2-year-old fintech recently announced the launch of its groundbreaking voice command feature, setting a new standard for digital financial accessibility and convenience in the Ghanaian market.
The new voice-activated technology allows Kowri users to execute financial transactions, check balances, and manage their accounts through voice commands – a first for payment platforms in Ghana and around the Sub-Saharan region.
This innovative feature, which not only works with English but also with other Ghanaian languages, including Twi and Hausa, addresses critical needs for users with limited digital literacy, visual impairments, or those seeking faster, more intuitive banking experiences.
“We’re not just adding a feature; we’re transforming how Ghanaians interact with their financial services. Voice technology breaks down digital barriers, making financial management more inclusive and effortless for everyone,” said Claud Hutchful, CEO and one of the founders of Kowri. ”
The fintech’s mantra is around making life a lot more convenient and accessible for the average African.
“Fintechs are really about using technology to make finance more accessible. So there was no better way to demonstrate our commitment to making life easier for our customers, but also using technology which both reduces accessibility barriers for millions more as well as makes more sense for the ever-evolving digital customer.”
The company recently introduced a Scan to Pay feature that replaces the inconvenience of taking the time to type in phone numbers to send money with a seamless and instant scan action.
“In this era of very quickly changing technology landscape, it’s important to demonstrate how technology can drive the customer experience when it’s at the forefront of product development”, said Claud.
Kowri’s Voice Command Technology opens up a smarter, faster, and more intuitive way to manage your finances. With just your voice, you can now perform essential tasks on the Kowri app, making everyday transactions even more seamless in a secure environment.
With transactions possible in English and local languages, managing your finances is possible, regardless of whether a user is fluent in English or more comfortable in a local dialect, Kowri’s voice technology understands you.
The technology is compatible with most smartphones, and there’s no need for any special devices.
Currently, the voice feature supports a range of high-frequency transactions, including sending money, paying bills and airtime purchases, with a lot more on the way. Available immediately for all Kowri users, the voice command feature represents a significant leap in digital financial innovation for Ghana’s growing fintech ecosystem.
The company will, in the coming weeks, also extend this feature to merchants, enabling their customers to pay them directly with voice. Users can access this technology immediately by downloading Kowri or updating their existing app.
About Kowri
Kowri is an innovative fintech company providing end-to-end financial solutions for individuals and businesses across Africa. Focusing on financial inclusion, Kowri offers mobile payments, microloans, insurance, and investment products to underserved populations, facilitating easy access to financial tools that promote economic growth. Kowri currently operates in Ghana, Côte d’Ivoire, and Namibia, with plans to expand into additional African markets. Visit www.kowri.app for more information.
