The Driver and Vehicle Licensing Authority (DVLA) has expanded its Tema office with the construction of a new complex to address increasing pressure.
The new complex, which complements the existing office in serving the Tema Metropolis, is aimed at reducing congestion and improving service delivery.
It will provide a full range of DVLA services, including driver licensing, vehicle registration, and roadworthiness certification, among others.
Speaking at the commissioning, DVLA CEO Julius Neequaye Kotey noted that the facility will go a long way in easing long queues experienced by drivers seeking services.
“The demand on that single office has never been proportionate to its capacity. Drivers wait long hours, and vehicle owners travel distances that should not necessarily be.
“Our staff bears a workload that a single location was never designed to handle. It is not a service delivery model. It is a bottleneck that we have tolerated for long, and today, we begin to fix it,” he said
Meanwhile, the Member of Parliament for Ashaiman, Ernest Henry Norgbey, has cautioned that longstanding issues such as gaps in vehicle registration and lapses in roadworthiness certification can no longer be used as excuses, as the municipality commissions a new Driver and Vehicle Licensing Authority (DVLA) office.
“It is our duty once again not to give an excuse that because we don’t have DVLA in Ashaiman, our cars are not roadworthy, motorbikes don’t have licenses” he said.
