Ghana’s public sector is set for a major digital transformation under the second phase of the National Public Sector Reform Strategy (NPSRS II), with government placing renewed emphasis on improved ICT infrastructure, enhanced coordination and stronger institutional capacity to improve service delivery.
Minister of State for Public Sector Reforms, Lydia Lamisi Akanvariba, disclosed that the new framework will prioritise digitalisation and gender-responsive reforms as part of efforts to strengthen accountability, transparency and efficiency across public institutions.
She made this known at a national consultation organised by the Public Sector Reform Secretariat to finalise an inclusive policy document for Cabinet approval.
According to her, the strategy seeks to move beyond fragmented reform initiatives by establishing a coordinated one-stop shop for government services, investing in national fibre backbone infrastructure and making digital record-keeping central to public sector operations.
She further revealed that the reforms will include a comprehensive gender strategy, particularly within Metropolitan, Municipal and District Assemblies, to improve women’s access to ICT tools and services, while also addressing concerns about the placement of skilled personnel within the public sector.
The Minister stressed the need to shield technocrats from political interference and review hiring and dismissal processes under the Presidential (Transition) Act, 2012 (Act 845), assuring that once Cabinet approves the final policy document, government will mobilise the necessary resources to ensure its implementation despite prevailing fiscal constraints.
