The Chief Executive Officer of the National Health Insurance Authority (NHIA), Dr. Victor Asare Bampoe, has raised concerns over illegal fees being charged at certain health facilities across the country.
Speaking on Channel One TV’s The Point of View with Bernard Avle on Wednesday, November 26, Dr. Bampoe said, “We’ve a challenge of illegal fees at hospitals.”
Dr. Victor Bampoe highlighted efforts to curb illegal out-of-pocket payments demanded from patients at hospitals.
He said the NHIA is implementing a three-point vision aimed at improving patients’ experiences in healthcare facilities.
“I have a three-point vision, and one point is looking at having patients have a beautiful experience when they go to hospitals. In many hospitals, that is not happening now because they are asked to pay out-of-pocket,” he said.
Dr. Bampoe noted that some health providers claim NHIA tariffs are not realistic, which he said contributes to the practice of asking patients to pay unofficial fees.
“Now the health providers tell us that we are not paying realistic tariffs, and that is why this is happening. We think that once we pay those tariffs, then there would be no excuse for the health providers to ask patients to put their money in their pockets to pay,” he said.
The NHIA CEO’s remarks come amid ongoing efforts to strengthen accountability and efficiency in Ghana’s healthcare delivery system.
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