MTN Mobile Money(MoMo) has confirmed ongoing technical challenges affecting access to its services, following reports from customers of intermittent disruptions.
In a notice issued to customers, on Monday, January 26, the company said it was aware of the disruptions and apologised for the inconvenience caused.
“We acknowledge the intermittent challenges you are experiencing in accessing MoMo services. Our engineers are working to resolve the issue,” the notice said.
MTN MoMo indicated that customers would be updated once the technical issues are fully resolved, while expressing regret over the impact of the disruptions on users.
